1. Objective of this policy
2. Data controller
The website www.aida64.co.uk is owned and operated by ABSEIRA Ltd., the international distributor of the AIDA64 product family.
Name: ABSEIRA Ltd.
Head office and postal address: Erzsébet tér 2, 1051 Budapest, Hungary
Data protection registration number: NAIH-74026/2014
3. What personal information we collect and how we use your personal information
3.1 Software registration
Browsing www.aida64.co.uk or downloading the 30-day trial versions of AIDA64 Extreme and AIDA64 Engineer does not require registration, and we do not collect or store any personally identifying information about our visitors. Downloading the 30-day evaluation version of AIDA64 Network Audit and AIDA64 Business requires registration (with a name and a valid email address). In this case, we use the data solely to issue the test license and verify eligibility.
When the user makes a purchase, they need to provide the following personal information:
- Invoicing address (name, street, street number, city, postal code)
When customers purchase products at a discount, they may be required to provide us with copies of documents proving their eligibility. We use these for the sole purpose of verifying eligibility, after which we delete them, and do not share them with third parties.
3.3 Issuing and reissuing licenses
When issuing or reissuing a product license, we identify our clients by a unique license key as well as their name (company name), email address and postal address (seat). Other personally identifying information (such as birth date, mother's name) is not asked for or stored.
3.4 Request for a quote, technical support
The personal information (for example, email address, postal address, phone number) that visitors who contact us to request a price quote, technical support or for other reasons, furnish on our website is used solely for the purpose which they were given for.
3.5 Newsletter subscription
ABSEIRA sends communications, including advertisements (newsletter), to the email addresses provided through newsletter subscription on its website solely with the express consent of the user, and only in cases and ways permitted by law. The user can opt out of receiving the newsletter at any time by clicking the unsubscribe link at the bottom of the newsletter. In compliance with the relevant legislation, we do not disclose to third parties any data we collect from our clients who choose to subscribe to our newsletter.
If visitors decide to subscribe to our newsletter, we will use the email address they provide us with to send them communications about the following: product-related information, product updates, new functions on the website, special offers, discounts and competitions.
4.1 What cookies are and what we use them for
When you visit www.aida64.co.uk, one or more cookies – tiny texts files containing a series of characters – are downloaded to your computer, which make your browser uniquely identifiable.
When users visit our website for the first time, a small banner will be shown at the bottom of the page informing them about the cookies used on our website. By clicking “I understand”, they give their consent to receiving the cookies used by ABSEIRA Ltd. and described in this statement. The banner will not be displayed again when the same user subsequently visits the website, but cookies can still be removed and disabled at any time in the appropriate section in the settings/preferences of the web browser.
Please note that certain functions on the www.aida64.co.uk web site will not be available if you decide to disable the cookies. In the “Help” section of your browser, you will find instructions on how to disable cookies.
4.2 Types of cookies used on www.aida64.co.uk
- Essential cookies
- Statistical cookies
- Functionality cookies
- Tracking cookies
These cookies are essential for completing purchases in the www.aida64.co.uk web store. These cookies allow visitors to add products to the cart, and complete the payment process. These essential cookies do not collect information about our visitors that could be used for advertising products and services, and do not keep their information after the end of the browsing session.
These cookies help us collect anonymous, not personally identifiable information about how visitors navigate on our website and help us understand usage patterns and improve the user experience. These cookies do not collect information about our visitors that could be used for advertising products and services.
These cookies record the settings you chose and the information you typed in web forms to help us give you the best user experience possible. These do not collect information that could be used on other websites for targeted advertising of products or services.
These cookies are used by third-party services on our website for purposes such as measuring the effectiveness of Google and Facebook advertising, etc. These services are provided by third parties on condition that they learn about the fact that you visited our website. We may use tracking cookies to connect to social networks (such as Facebook), which may later use the information about your visit to display targeted advertisements on other websites.
5. Length of data retention
We will keep your personal information for the period necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.
6. Right of the user and complaints
Users have the right to ask information at any time about the personal information ABSEIRA Ltd. holds about them, and they can modify their records at any time. Furthermore, users are also entitled to request the deletion of their personal information by email or post at the contact details provided in this section.
By request, ABSEIRA Ltd. will provide information about the personal data it holds about the users, the purpose of data processing, its legal basis as well as the length of data retention. Our company provides the requested information in writing, within 30 days after receiving the inquiry.
With questions related to the information we hold about you, you can contact us at
Postal address: ABSEIRA Ltd., Erzsébet tér 2, 1051 Budapest, Hungary
Users have a right to ask for the update or correction of inaccurate personal information at any time. However, ABSEIRA Ltd. will not delete information it is required to keep by law (for example, by the Act on accounting), which it will retain until it is necessary.
In terms of the Hungarian Privacy Act and the Civil Code (Act V of 2013), users have a right to apply to the Hungarian court or to the Hungarian National Authority of Data Protection and Freedom of Information (1125 Budapest, Szilágyi Erzsébet fasor 22/C, Hungary) with any complaints in respect of the information rights practices of the data controller.
In case the user entered the information of a third party in the registration form to use our services, or caused damages in any way while using the website, ABSEIRA Ltd. has a right to make a claim for damages. In such cases, ABSEIRA Ltd. will, as far as lies within it powers, help the competent authorities to identify the user.
7. Other resolutions
The information we collect is only used for the purpose for which it was provided by the user, and is never shared with third parties, except for authorities – courts, public prosecutors, investigation authorities, offense authorities, public administration authorities, the Hungarian National Authority of Data Protection and Freedom of Information or other entities authorized by law – with which we are obliged to share this information, precisely identifying the purpose and the scope of the data.
Budapest, 27 January 2016